PRIVACY & DATA PROTECTION

Privacy notice

Availnet Multilinks Limited (“Availnet”, “we”, “us”), a company incorporated in Nigeria under RC-627871, is responsible for the personal information it processes in connection with this website and enquiries about our IT solutions.

1. Contact and data controller

For privacy questions, requests or complaints, email info@availnetmultilinks.com or telephone +234 706 500 0007. Our registered office address will be added once verified against current Corporate Affairs Commission records.

2. What information we collect

When you contact us by email or telephone, we may receive your name, organisation, business contact details, correspondence and information you choose to share. Website hosting providers may process technical data such as IP address, browser details, access timestamps and security logs when serving the site. Please do not send sensitive personal information unless we specifically request it through an appropriate secure channel.

3. Why we use personal information

Depending on the circumstances, our lawful bases may include steps prior to a contract, legitimate interests, legal obligations or consent where required. We do not treat contacting us as consent to unsolicited marketing.

4. Hosting, suppliers and disclosures

We may use service providers for website hosting, email, technical support and business administration. They may process information on our behalf under appropriate contractual and security arrangements. We may share information when legally required, with professional advisers or as reasonably necessary to provide an agreed service. We do not sell personal data.

5. International processing

Some hosting, email or support providers may operate outside Nigeria. Where personal data is transferred internationally, we will assess and apply the protections required by applicable Nigerian data protection law. The exact provider locations and transfer arrangements must be validated against our operational configuration before public launch.

6. Retention and security

We retain enquiry information only as long as reasonably necessary to respond, manage the business relationship, meet legal obligations or resolve disputes, with retention periods determined by the relevant records category. We use proportionate organisational and technical safeguards and limit access to authorised persons. No internet service can guarantee absolute security.

7. Your rights

Subject to applicable law and exceptions, you may request access to personal information, correction, erasure, restriction or objection to certain processing, data portability where applicable, and withdrawal of consent where processing relies on consent. Contact info@availnetmultilinks.com to exercise these rights. You may also lodge a complaint with the Nigeria Data Protection Commission.

8. Cookies and external services

The current corporate site does not include an advertising pixel, analytics tracking script or a web enquiry form. The site loads fonts from Google Fonts and is hosted using third-party infrastructure, which may involve technical requests and associated logs. Browser or hosting security mechanisms may also set functional cookies. We will review the final deployment for all cookies and third-party requests before adding optional analytics or marketing technology; where consent is required, we will request it before enabling those technologies.

9. Other websites and changes

Links to other sites are governed by those sites’ own policies. We may update this notice when our services, systems or legal obligations change and will publish the revised date.